Privacy Policy

CrowdPlat, Inc. (“CrowdPlat,” “we,” “us,” or “our”) operates a set of platforms and services that connect businesses with technology experts and help recruiters and hiring organizations evaluate candidates. This Privacy Policy explains how we collect, use, and disclose information about you when you use our mobile application (the “App”), our websites (including www.crowdplat.com and hire.crowdplat.com) (the “Site”), and related online products and services that link to this policy (collectively, the “Service”), or when you otherwise interact with us. By using the Service, you consent to our collection, use, and disclosure of information as described in this policy.

This policy covers all CrowdPlat offerings, including: crowdsourcing and project delivery; AI Hire recruiting and candidate evaluation; candidate and career tools (including paid services); our talent marketplace; job promotion and advertising (including third-party platforms such as LinkedIn); and public-sector and government services (for example, work under the Texas DIR contract and NASA NOIS solicitations).

1. Who This Policy Covers

This policy applies to everyone who interacts with the Service, including: visitors to our Site; customers who post projects (“Postings” or “RFPs”); Project Managers and Freelancers who propose and perform work; recruiters and hiring organizations who post jobs (“Jobs”) and evaluate applicants; candidates and job seekers (“Candidates”) who apply for roles and may purchase optional career services; and government and public-sector contacts. Where we act as a service provider/processor on behalf of a recruiter or customer (for example, processing applicant data a recruiter collects), that customer’s own privacy practices may also apply.

2. Information We Collect

Information You Provide to Us

We collect information you give us directly, including when you sign up, create a profile, post a Posting or Proposal, post or apply to a Job, purchase a paid feature, communicate with other users or with us, or request support. Depending on how you use the Service, this may include:

• Account & contact information — name, email address, phone number, job title, company/business, company size, country, and password.
• Resume & application content — your resume, work history, skills, qualifications, references, LinkedIn link, and other materials you submit for a Job or profile.
• Screening responses — written answers and recorded video responses to AI-generated screening questions, and Right-to-Represent (RTR) acknowledgments.
• Profile media — an optional short introduction video and a headshot photo you record or upload.
• Project & proposal information — the contents of RFPs, Jobs, Proposals, milestones, and related communications.
• Payment information — when you purchase a paid feature, billing details are collected and processed by our third-party payment processor; we do not store full payment-card numbers (see Section 7).
• Other information — feedback, survey responses, and anything else you choose to provide.

If you choose not to provide certain information, we may not be able to provide the Service or certain features may be unavailable or work differently.

Information We Collect Automatically

When you access or use the Service, we automatically collect certain information, including:

• Log information — your use of the Service, access times, pages viewed, the page you visited before navigating to us, and actions taken (for analytics and product improvement).
• Device information — device type, hardware model, operating system, unique device identifiers, browser type, and mobile network information.
• Location information — approximate location derived from your IP address (for example, to surface relevant roles and to populate location on applications), and, with your consent, more precise device location.
• Cookies and similar technologies — cookies, web beacons/pixels, and session-analytics tools used to operate, secure, measure, and improve the Service (see Sections 9–10).

Information From Other Sources

We may receive information about you from other users (for example, when a recruiter uploads applicant information or a Project Manager references team members), from platforms you connect or apply through (such as LinkedIn or a job link), and from service providers that help us operate, secure, and analyze the Service.

3. Video, Audio & Sensitive Information

Because the Service includes video interviews and profile videos, we collect and process audio and visual information (your recorded video and voice). To help ensure the authenticity of submissions, the Service may apply automated authenticity and fraud-detection techniques to video responses — including voice-liveness analysis (to detect voiceovers or lip-syncing), behavioral pattern analysis, and AI-generated-content detection. We use this information solely to operate, evaluate, and secure the Service and to help recruiters assess submissions; we do not use it to make decisions about you in a manner prohibited by law, and we do not sell it. You may decline to record video, though some features may then be unavailable. Where applicable law requires consent for the collection or analysis of voice, video, or biometric-type identifiers, your use of these features and your submission of recordings constitute that consent, which you may withdraw on a going-forward basis by contacting us.

4. Categories of Personal Information

Over the past 12 months, depending on how you use the Service, we may have collected the following categories of personal information (as described under California law and similar U.S. state laws):

• Identifiers — name, email, phone, account ID, IP address, device identifiers.
• Customer records — contact details, employer/business information, and payment-related information processed by our payment processor.
• Professional or employment information — resume, work history, skills, qualifications, and application responses.
• Commercial information — purchases of paid features and transaction history.
• Internet/network activity — usage, log, and analytics data.
• Geolocation data — approximate location from IP address (and precise location only with consent).
• Audio/visual information — interview and profile videos, voice recordings, and headshot photos.
• Inferences — AI-generated match scores, rankings, ratings, and assessments derived from the above.

We collect protected-classification information only if you voluntarily provide it; we do not request it as part of the evaluation process.

5. How We Use Information

We may use information about you to:

• Provide, deliver, maintain, test, secure, and improve the Service and its features;
• Match candidates to jobs and projects, generate screening questions, and produce AI scores, rankings, explanations, resume rewrites, and other assessments;
• Detect, investigate, and prevent fraud, abuse, and authenticity issues (including voice-liveness and AI-content detection);
• Process transactions and send you related information, including confirmations and invoices;
• Send technical notices, updates, security alerts, reminders, and support and administrative messages by email and (with consent) SMS;
• Respond to your comments, questions, and requests and provide customer service;
• Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will interest you (you can opt out of marketing);
• Monitor and analyze trends, usage, and activities to improve and personalize the Service;
• Comply with legal obligations, enforce our Terms, and protect the rights, property, and safety of CrowdPlat and others;
• Carry out any other purpose described to you at the time the information is collected.

6. Automated Decision-Making & AI

The Service uses artificial intelligence and automated processing — including third-party AI/large-language-model providers — to analyze resumes and application responses, generate screening questions, and produce match scores, rankings, ratings, explanations, and other assessments. These outputs are decision-support tools intended to help recruiters and employers review candidates more efficiently; they are estimates and may be incomplete or inaccurate.

CrowdPlat does not use these outputs to make final hiring, eligibility, or other legally significant decisions about you on its own — those decisions are made by the recruiter or employer. If you are concerned about an automated assessment, or would like more information about how it was generated, you may contact us at [email protected], and (where applicable law provides) you may request human review, an explanation, or to opt out of certain automated processing.

7. AI Providers, Payments & Subprocessors

We rely on trusted third parties to deliver the Service, and we share information with them only as needed to perform services on our behalf, under contractual confidentiality and data-protection obligations. These include:

• Cloud infrastructure & storage — hosting and file storage providers (for example, Amazon Web Services), where account data, resumes, and media are stored.
• AI / large-language-model providers — providers that process resume and response content to generate scores, matches, questions, explanations, and drafts. Content sent to these providers is used to perform the Service and is not sold.
• Payment processing — a third-party processor (for example, Stripe) handles paid transactions; CrowdPlat does not store your full payment-card number.
• Communications, analytics & security — email/SMS delivery, session-analytics, and bot-protection (for example, Google reCAPTCHA) providers.
• Advertising / job distribution — platforms such as LinkedIn when you choose to promote or distribute a Job.

We do not sell your personal information to these providers, and we require them to protect it and use it only for the purposes we specify.

8. How We Share Information

We may share information about you as follows or as otherwise described in this policy:

• With recruiters and customers — when you apply to a Job or respond to a Posting, your resume, responses, videos, profile media, and resulting scores are shared with the recruiter or customer for that Job/Posting so they can evaluate you.
• With service providers and subprocessors — vendors who need access to perform work on our behalf, as described in Section 7.
• For legal reasons — in response to a request if we believe disclosure is required by applicable law, regulation, or legal process, or to protect the rights, property, and safety of CrowdPlat or others.
• Business transfers — in connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or a portion of our business.
• With your consent or at your direction, including when you choose to promote a Job to a third-party platform.
• Aggregated or de-identified information that does not directly identify you.

Note that information you include in a Posting, Proposal, application, or profile may be visible to the other users with whom you interact through the Service.

9. Analytics & Tracking

We allow third parties to provide analytics and session-measurement services to us (for example, session-analytics tools and Google reCAPTCHA for bot protection). These entities may use cookies, web beacons, and similar technologies to collect information about your use of the Service, including your IP address, pages and content viewed, time spent, and interactions. This information may be used to analyze and track usage, secure the Service, determine the popularity of certain content, and better understand activity on the Service.

10. Cookies & Your Choices

Account Information: You may update, correct, or delete information about you at any time by logging into your account or emailing us at [email protected]. If you wish to delete your account, email us at the same address. Note that we may retain certain information as required by law or for legitimate business purposes (see Section 11).

Cookies: Most web browsers accept cookies by default. You can usually set your browser to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of the Service.

Push Notifications and Alerts: With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these at any time in your device settings.

Promotional & SMS Communications: You may opt out of promotional emails by following the unsubscribe instructions in those messages, and opt out of SMS by replying STOP where supported. If you opt out, we may still send non-promotional messages about your account or transactions.

Geolocation Information: Where the App requests precise location, you may grant or decline consent and may later stop collection in your device settings; if you stop it, some location-dependent features may not function.

11. Data Retention

We retain personal information for as long as needed to provide the Service, maintain your account, comply with our legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes. Application materials, responses, videos, and assessments may be retained so recruiters can review applications and so you can re-use them across applications. When information is no longer needed, we take steps to delete or de-identify it. We may retain cached or archived copies for a limited period.

12. Security & Storage

We take reasonable measures to protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction, but no system is completely secure and we cannot guarantee absolute security. CrowdPlat is based in the United States, and the information we collect is governed by U.S. law.

13. International Data Transfers

By accessing or using the Service or otherwise providing information to us, you understand that your information may be processed and stored in the United States and other countries where we or our service providers operate, which may have data-protection laws different from those in your jurisdiction. Where required, we use appropriate safeguards for cross-border transfers.

14. Children's Privacy

The Service is intended for users who are at least 18 years old and is not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

15. Your Privacy Rights

We do not sell your personal information, and we do not “share” it for cross-context behavioral advertising as those terms are defined under California law.

California (CCPA/CPRA)

If you are a California resident, you have the right to: (a) know and access the personal information we have collected about you and how we use and disclose it; (b) request deletion of your personal information; (c) request correction of inaccurate personal information; (d) opt out of the sale or sharing of personal information (note: we do not sell or share); and (e) limit the use of sensitive personal information. We will not discriminate against you for exercising these rights. To exercise a right, email us at [email protected]; we may need to verify your identity, and you may use an authorized agent. California’s “Shine the Light” law also lets California residents request information about disclosures for third-party direct marketing; to make such a request, contact us at the same address.

Other U.S. States

Residents of states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, Utah, and others) may have similar rights to access, correct, delete, and obtain a portable copy of their personal information, and to opt out of certain processing. Contact us as described below to exercise these rights.

EEA / UK (GDPR)

If you are in the European Economic Area or the United Kingdom, our legal bases for processing include performance of a contract, your consent, compliance with legal obligations, and our legitimate interests in operating and securing the Service. You have the right to access, rectify, erase, restrict, or object to processing of your personal data, to data portability, and to withdraw consent at any time. You may also lodge a complaint with your local data-protection authority.

16. Public-Sector & Government Data

When we provide services to government or public-sector customers (for example, under the Texas DIR contract or NASA NOIS solicitations), our handling of information provided in connection with those engagements is also governed by the applicable contract, purchase order, and statement of work, and by applicable public-sector data-handling and procurement requirements. Where those requirements conflict with this policy for a particular engagement, the applicable agreement controls for that engagement.

17. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we will provide additional notice (such as a statement on our homepage or an email notification). We encourage you to review the policy periodically.

18. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or to exercise your rights, please contact us at [email protected] or:

CrowdPlat, Inc.
6701 Koll Center Pkwy, Ste 250
Pleasanton, CA 94566
(408) 479-3801